NHTSA 22V868000Manufacturer no. N222373320
Back Over Prevention › Sensing System › Camera
- Report received by NHTSA
- November 23, 2022
- Owner notification
- February 3, 2023
- Recall initiated by
- Manufacturer
- Units potentially affected
- 10,199 (whole campaign)
- Model names in the NHTSA record
- XT4
Defect summary
General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.
Safety risk
Failure of the rearview camera image to display can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222373320. .
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 22V868000, filed by General Motors, LLC. View the campaign on NHTSA.gov