NHTSA 24V839000Manufacturer no. N242471620
Power Train › Automatic Transmission › Control Module › Software
- Report received by NHTSA
- November 7, 2024
- Owner notification
- December 9, 2024
- Recall initiated by
- Manufacturer
- Units potentially affected
- 77,824 (whole campaign)
- Model names in the NHTSA record
- EQUINOX
Defect summary
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.
Safety risk
Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.
Remedy
Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
Source: NHTSA recall 24V839000, filed by General Motors, LLC. View the campaign on NHTSA.gov