NHTSA 25V552000Manufacturer no. 59C
Back Over Prevention › Sensing System › Camera
- Report received by NHTSA
- August 26, 2025
- Owner notification
- July 21, 2026
- Recall initiated by
- NHTSA Office of Defects Investigation
- Units potentially affected
- 219,577 (whole campaign)
- Build dates listed for the 2020 Dodge Journey
- Not reported – December 21, 2020
- Model names in the NHTSA record
- JOURNEY
Defect summary
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Safety risk
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
Source: NHTSA recall 25V552000, filed by Chrysler (FCA US, LLC). View the campaign on NHTSA.gov