NHTSA 25V732000Manufacturer no. 25SB8
Structure › Body
- Report received by NHTSA
- October 24, 2025
- Owner notification
- Not yet in the record
- Recall initiated by
- NHTSA Office of Defects Investigation
- Units potentially affected
- 92,347 (whole campaign)
- Build dates listed for the 2019 Ford Flex
- Not reported – December 2, 2019
- Model names in the NHTSA record
- FLEX
Defect summary
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Safety risk
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
Remedy
Dealers will repair or replace the B-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 28, 2025.
Source: NHTSA recall 25V732000, filed by Ford Motor Company. View the campaign on NHTSA.gov