NHTSA 21V774000Manufacturer no. R21B4, R21B5
Engine And Engine Cooling › Engine › Engine Control Module (Ecu/ECM) › Software
- Report received by NHTSA
- October 4, 2021
- Owner notification
- March 31, 2022
- Recall initiated by
- Manufacturer
- Units potentially affected
- 7,634 (whole campaign)
- Model names in the NHTSA record
- QX60 HYBRID
Components: Engine And Engine Cooling › Engine › Engine Control Module (Ecu/ECM) › Software; Hybrid Propulsion System
Defect summary
Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
Safety risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 21V774000, filed by Nissan North America, Inc.. View the campaign on NHTSA.gov