NHTSA 25V315000Manufacturer no. 25S49
Back Over Prevention › Software
- Report received by NHTSA
- May 9, 2025
- Owner notification
- October 8, 2025
- Recall initiated by
- NHTSA Office of Defects Investigation
- Units potentially affected
- 1,076,138 (whole campaign)
- Build dates listed for the 2021 Lincoln Nautilus
- September 17, 2020 – Not reported
- Model names in the NHTSA record
- NAUTILUS
Defect summary
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Safety risk
A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Source: NHTSA recall 25V315000, filed by Ford Motor Company. View the campaign on NHTSA.gov