NHTSA 21V086000Manufacturer no. 4621B
Structure › Body › Hatchback/Liftgate
- Report received by NHTSA
- February 18, 2021
- Owner notification
- April 8, 2021
- Recall initiated by
- Manufacturer
- Units potentially affected
- 13,857 (whole campaign)
- Model names in the NHTSA record
- CX-30
Defect summary
Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-30 vehicles. When fully opened, the power liftgate may partially lower unexpectedly when the vehicle is parked facing uphill on a slope.
Safety risk
If the power liftgate unexpectedly lowers while a person is accessing the rear storage area of the vehicle, it can increase their risk of injury.
Remedy
Mazda will notify owners, and dealers will update the power liftgate control module software and inspect the serial number of the power liftgate drive unit, replacing it if necessary, free of charge. The recall began April 8, 2021. Owners may contact Mazda customer service at 1-800-222-5500 option 4. Mazda's number for this recall is 4621B.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 21V086000, filed by Mazda North American Operations. View the campaign on NHTSA.gov