Vehicle Recall IndexVIN decoding & NHTSA recall records

Model year 2015 · Mercedes-Benz

2015 Mercedes-Benz C-Class recalls

NHTSA's recall file lists 14 safety recall campaigns for the 2015 Mercedes-Benz C-Class. The most recent was reported on December 15, 2023. Campaigns are matched by the model names in NHTSA's records: AMG C63, AMG C63S, C250, C300, C350, C400.

NHTSA data through October 6, 2026 · How these pages are built

Campaigns at a glance

Recall campaigns for the 2015 Mercedes-Benz C-Class, newest first
NHTSA numberReportedComponent
23V854000December 15, 2023Structure › Body › Roof And Pillars
21V638000August 13, 2021Air Bags › Frontal
21V197000March 19, 2021Structure › Body › Roof And Pillars
19V787000November 1, 2019Communication
19V010000January 9, 2019Air Bags › Frontal › Passenger Side › Inflator Module
18V850000November 29, 2018Steering › Rack And Pinion › Rack
17V654000October 16, 2017Power Train › Axle Assembly
17V627000October 6, 2017Air Bags › Frontal
17V177000March 14, 2017Air Bags › Frontal › Sensor/Control Module-Inactive
17V114000February 23, 2017Electrical System › Starter Assembly
15V845000December 16, 2015Steering › Electric Power Assist System
15V138000March 10, 2015Fuel System, Gasoline › Delivery › Fuel Pump
15V087000February 11, 2015Exterior Lighting › Headlights
14V598000September 26, 2014Steering

Systems involved: Air Bags (4) · Steering (3) · Electrical System (2) · Structure (2) · Communication (1) · Engine And Engine Cooling (1) · Exterior Lighting (1) · Fuel System, Gasoline (1) · Power Train (1)

Recall records

NHTSA 23V854000

Structure › Body › Roof And Pillars

Report received by NHTSA
December 15, 2023
Owner notification
March 22, 2024
Recall initiated by
NHTSA Office of Defects Investigation
Units potentially affected
2,976 (whole campaign)
Model names in the NHTSA record
AMG C63, C300, C400

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Safety risk

A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 23V854000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V638000Manufacturer no. 2021080016

Air Bags › Frontal

Report received by NHTSA
August 13, 2021
Owner notification
September 10, 2021
Recall initiated by
Manufacturer
Units potentially affected
205 (whole campaign)
Model names in the NHTSA record
C250, C350

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 E400 Coupe, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2011-2014 E350 Coupe, and 2012-2014 E350 Cabrio vehicles. An incorrect front passenger air bag may have been installed during a prior repair.

Safety risk

An incorrect air bag may not function properly in a crash, increasing the risk of injury.

Remedy

Dealers will replace the front passenger air bag on the affected vehicles, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 21V638000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V197000Manufacturer no. 2021070010

Structure › Body › Roof And Pillars

Report received by NHTSA
March 19, 2021
Owner notification
September 3, 2021
Recall initiated by
NHTSA Office of Defects Investigation
Units potentially affected
15,096 (whole campaign)
Model names in the NHTSA record
AMG C63, C300, C400

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

Safety risk

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy

Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V197000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 19V787000Manufacturer no. 2019120008

Communication

Report received by NHTSA
November 1, 2019
Owner notification
December 23, 2019
Recall initiated by
Manufacturer
Units potentially affected
24,226 (whole campaign)
Build dates listed for the 2015 Mercedes-Benz C-Class
January 20, 2012 – October 6, 2016
Model names in the NHTSA record
AMG C63, AMG C63S, C250, C300, C350, C400

Defect summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Safety risk

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

Remedy

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 19V787000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

NHTSA 19V010000

Air Bags › Frontal › Passenger Side › Inflator Module

Report received by NHTSA
January 9, 2019
Owner notification
March 29, 2019
Recall initiated by
NHTSA Office of Defects Investigation
Units potentially affected
288,779 (whole campaign)
Build dates listed for the 2015 Mercedes-Benz C-Class
June 18, 2009 – June 15, 2015
Model names in the NHTSA record
AMG C63, C250, C350

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Safety risk

An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

Remedy

MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 19V010000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

NHTSA 18V850000Manufacturer no. 2019080012

Steering › Rack And Pinion › Rack

Report received by NHTSA
November 29, 2018
Owner notification
August 23, 2019
Recall initiated by
Manufacturer
Units potentially affected
6,373 (whole campaign)
Build dates listed for the 2015 Mercedes-Benz C-Class
January 2, 2018 – October 5, 2018
Model names in the NHTSA record
AMG C63S, C300

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.

Safety risk

A car that cannot be properly steered has an increased risk of a crash.

Remedy

MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 18V850000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

NHTSA 17V654000Manufacturer no. 2017110002

Power Train › Axle Assembly

Report received by NHTSA
October 16, 2017
Owner notification
November 20, 2017
Recall initiated by
Manufacturer
Units potentially affected
2,098 (whole campaign)
Build dates listed for the 2015 Mercedes-Benz C-Class
November 4, 2014 – May 30, 2016
Model names in the NHTSA record
AMG C63

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 C63 AMG, 2015-2017 C63S and 2017 C63S AMG Coupe and C63 AMG Cabrio vehicles. The rear axle differential mounting flange may fracture from repeated aggressive launches.

Safety risk

A fractured rear axle mounting flange can cause the rear differential to become misaligned, possibly resulting in failure of the driveshaft and a loss of propulsion, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will update the vehicle's stability system software and chassis control unit software, free of charge. The recall began on November 20, 2017. MBUSA's number for this recall is 2017110002. Owners may contact MBUSA customer service at 1-877-496-3691.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 17V654000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

NHTSA 17V627000Manufacturer no. 2017110011

Air Bags › Frontal

Report received by NHTSA
October 6, 2017
Owner notification
December 6, 2017
Recall initiated by
Manufacturer
Units potentially affected
495,290 (whole campaign)
Model names in the NHTSA record
AMG C63, AMG C63S, C250, C300, C350, C400

Defect summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

Safety risk

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 17V627000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

NHTSA 17V177000

Air Bags › Frontal › Sensor/Control Module-Inactive

Report received by NHTSA
March 14, 2017
Owner notification
April 21, 2017
Recall initiated by
Manufacturer
Units potentially affected
51 (whole campaign)
Build dates listed for the 2015 Mercedes-Benz C-Class
January 1, 2008 – January 1, 2017
Model names in the NHTSA record
C300

Components: Air Bags › Frontal › Sensor/Control Module-Inactive; Electrical System › Software

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.

Safety risk

If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.

Remedy

MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 17V177000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

NHTSA 17V114000Manufacturer no. 2017080002

Electrical System › Starter Assembly

Report received by NHTSA
February 23, 2017
Owner notification
August 31, 2017
Recall initiated by
Manufacturer
Units potentially affected
307,629 (whole campaign)
Build dates listed for the 2015 Mercedes-Benz C-Class
February 1, 2014 – February 1, 2017
Model names in the NHTSA record
C300

Components: Electrical System › Starter Assembly; Engine And Engine Cooling › Engine

Defect summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2015-2017 C300 4Matic, C300, CLA250, CLA250 4Matic and CLA45 AMG vehicles, 2017 C300 4Matic Cabrio, C300 4Matic Coupe, C300 Cabrio, C300 Coupe, E300, E300 4Matic, E400 4Matic Wagon, E43 AMG 4Matic, GLA250, GLA250 4Matic and GLC300 4Matic Coupe vehicles and 2016 C350e and GLC300 vehicles and 2016-2017 C450 4Matic AMG Sport and GLC300 4Matic vehicles. In the event that the engine or transmission cannot turn over, the starting current limiter may overheat from the repeated attempts of the starter motor attempting to start the vehicle.

Safety risk

If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.

Remedy

MBUSA will notify owners, and dealers will install an additional fuse in the electrical line to the starter, free of charge. The recall began August 31, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017080002.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 17V114000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

NHTSA 15V845000Manufacturer no. 2015120006

Steering › Electric Power Assist System

Report received by NHTSA
December 16, 2015
Owner notification
January 15, 2016
Recall initiated by
Manufacturer
Units potentially affected
28,452 (whole campaign)
Build dates listed for the 2015 Mercedes-Benz C-Class
January 27, 2014 – December 1, 2014
Model names in the NHTSA record
C300, C400

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 and C400 4matic sedans manufactured January 27, 2014, to December 1, 2014. Due to an error in the electric power steering control unit software, the affected vehicles may have a loss of electric power steering assist.

Safety risk

If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.

Remedy

MBUSA will notify owners, and dealers will update the power steering software, free of charge. The recall began in January 15, 2016. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 15V845000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

NHTSA 15V138000Manufacturer no. 2015030004

Fuel System, Gasoline › Delivery › Fuel Pump

Report received by NHTSA
March 10, 2015
Owner notification
April 24, 2015
Recall initiated by
Manufacturer
Units potentially affected
3,039 (whole campaign)
Build dates listed for the 2015 Mercedes-Benz C-Class
April 7, 2014 – July 25, 2014
Model names in the NHTSA record
C300, C400

Defect summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 C300 4matic and C400 4matic vehicles manufactured April 7, 2014, to July 25, 2014. In the affected vehicles, the fuel delivery module may be improperly secured to the fuel tank. Secondly, electrical wires that connect to the fuel delivery module might have been pinched between the flange of the fuel delivery module and the tank.

Safety risk

If the locking plate is not properly secured to the fuel delivery module it may become loose, and leak fuel, increasing the risk of a fire. If the electrical wires are pinched, the fuel pump may stop working, resulting in a stall, thereby increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect the vehicles for improperly secured locking plates and pinched wires, correcting the vehicles as necessary, free of charge. The recal began on April 24, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2015030004.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 15V138000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

NHTSA 15V087000Manufacturer no. 2015020003

Exterior Lighting › Headlights

Report received by NHTSA
February 11, 2015
Owner notification
May 13, 2016
Recall initiated by
NHTSA Office of Vehicle Safety Compliance
Units potentially affected
9,137 (whole campaign)
Build dates listed for the 2015 Mercedes-Benz C-Class
June 18, 2014 – September 5, 2014
Model names in the NHTSA record
C300, C400

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 and C400 vehicles manufactured from June 18, 2014, through September 5, 2014, that fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment." The affected vehicles were assembled with horizontal adjustment mechanisms that allow the owner to change the horizontal adjustment used during the manufacturing process, instead of the proper sealing caps.

Safety risk

If the original horizontal adjustment is used to alter the low beam aim, the misaimed headlamp may not properly illuminated the road or cause increased glare to oncoming drivers, which increases the risk of a crash.

Remedy

Mercedes-Benz will notify owners, and dealers will replace the horizontal adjustment mechanisms on the headlamps with sealing caps on the affected vehicles. The recall began May 23, 2016. Owners may contact Mercedes at 1-800-367-6372.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 15V087000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

NHTSA 14V598000Manufacturer no. 2014090008

Steering

Report received by NHTSA
September 26, 2014
Owner notification
October 1, 2014
Recall initiated by
Manufacturer
Units potentially affected
10,509 (whole campaign)
Build dates listed for the 2015 Mercedes-Benz C-Class
March 28, 2014 – September 18, 2014
Model names in the NHTSA record
C300, C400

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 4Matic and C400 4Matic vehicles manufactured March 28, 2014, to September 18, 2014. If the steering coupling interlock mechanism is not locked in place, the sliding shaft, which is part of the steering column, could become disengaged from the steering coupling socket due to vibrations, steering thrust, or load feedback from the road surface.

Safety risk

If the sliding shaft becomes disengaged from the steering coupling socket, the driver may experience noises, steering backlash, and in a worst case, loss of steering control, which may increase the risk of a crash.

Remedy

MBUSA has notified owners, and dealers will inspect the steering coupling interlock mechanism to verify that it is in the locked position, free of charge. The recall began on October 1, 2014. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2014090008.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 14V598000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

Records reproduce NHTSA's published text for each campaign. Last record date for this page: December 18, 2023.