Vehicle Recall IndexVIN decoding & NHTSA recall records

Model year 2018 · Mercedes-Benz

2018 Mercedes-Benz GLC recalls

NHTSA's recall file lists 15 safety recall campaigns for the 2018 Mercedes-Benz GLC. The most recent was reported on December 15, 2023. Campaigns are matched by the model names in NHTSA's records: AMG GLC43, AMG GLC63, AMG GLC63S, GLC 300, GLC 350, GLC 350 E.

NHTSA data through October 6, 2026 · How these pages are built

Campaigns at a glance

Recall campaigns for the 2018 Mercedes-Benz GLC, newest first
NHTSA numberReportedComponent
23V854000December 15, 2023Structure › Body › Roof And Pillars
22V365000May 20, 2022Communication › Auto Crash Notification
21V197000March 19, 2021Structure › Body › Roof And Pillars
21V072000February 12, 2021Communication
21V058000February 5, 2021Communication › Auto Crash Notification
20V776000December 11, 2020Electrical System › Starter Assembly
19V788000November 1, 2019Seat Belts
18V905000December 19, 2018Air Bags › Frontal › Passenger Side › Inflator Module
18V838000November 27, 2018Air Bags › Sensor › Occupant Classification
18V683000October 1, 2018Seat Belts › Rear/Other › Buckle Assembly
18V610000September 11, 2018Exterior Lighting › Turn Signal
18V208000March 29, 2018Air Bags › Frontal › Driver Side › Inflator Module
18V177000March 15, 2018Seat Belts › Rear/Other › Buckle Assembly
17V715000November 14, 2017Visibility › Sun/Moon Roof Assembly
17V627000October 6, 2017Air Bags › Frontal

Systems involved: Air Bags (4) · Structure (4) · Communication (3) · Electrical System (3) · Seat Belts (3) · Exterior Lighting (1) · Visibility (1)

Recall records

NHTSA 23V854000

Structure › Body › Roof And Pillars

Report received by NHTSA
December 15, 2023
Owner notification
March 22, 2024
Recall initiated by
NHTSA Office of Defects Investigation
Units potentially affected
2,976 (whole campaign)
Model names in the NHTSA record
AMG GLC43, GLC 300, GLC 350 E

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Safety risk

A detached roof panel can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 23V854000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 22V365000Manufacturer no. See Recall Schedule

Communication › Auto Crash Notification

Report received by NHTSA
May 20, 2022
Owner notification
July 8, 2022
Recall initiated by
Manufacturer
Units potentially affected
242,722 (whole campaign)
Model names in the NHTSA record
GLC 300

Components: Communication › Auto Crash Notification; Electrical System › Software

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Safety risk

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V365000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V197000Manufacturer no. 2021070010

Structure › Body › Roof And Pillars

Report received by NHTSA
March 19, 2021
Owner notification
September 3, 2021
Recall initiated by
NHTSA Office of Defects Investigation
Units potentially affected
15,096 (whole campaign)
Model names in the NHTSA record
AMG GLC43, AMG GLC63, GLC 300

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

Safety risk

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Remedy

Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V197000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V072000Manufacturer no. 2021030005

Communication

Report received by NHTSA
February 12, 2021
Owner notification
March 31, 2021
Recall initiated by
Manufacturer
Units potentially affected
67 (whole campaign)
Model names in the NHTSA record
GLC 300

Components: Communication; Communication › Auto Crash Notification

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

Safety risk

A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V072000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V058000Manufacturer no. 2021020025

Communication › Auto Crash Notification

Report received by NHTSA
February 5, 2021
Owner notification
March 12, 2021
Recall initiated by
Manufacturer
Units potentially affected
1,292,258 (whole campaign)
Model names in the NHTSA record
AMG GLC43, AMG GLC63, GLC 300, GLC 350

Components: Communication › Auto Crash Notification; Electrical System › Software

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Safety risk

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V058000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 20V776000Manufacturer no. 2021010006

Electrical System › Starter Assembly

Report received by NHTSA
December 11, 2020
Owner notification
March 18, 2021
Recall initiated by
Manufacturer
Units potentially affected
2,563 (whole campaign)
Model names in the NHTSA record
AMG GLC63

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2020 AMG GLC 63 4MATIC vehicles. The power supply cable on the starter might not have been installed correctly, possibly allowing the cable to chafe against the starter housing and short-circuit.

Safety risk

If the power supply cable short-circuits, it can result in a stall, increasing the risk of a crash. In addition, a short-circuit can increase the risk of a fire.

Remedy

MBUSA will notify owners, and dealers will inspect the starter harness and power supply cable installation, and correct it as necessary, free of charge. The recall began March 18, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021010006.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 20V776000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 19V788000Manufacturer no. 2020020017

Seat Belts

Report received by NHTSA
November 1, 2019
Owner notification
March 13, 2020
Recall initiated by
Manufacturer
Units potentially affected
29,720 (whole campaign)
Build dates listed for the 2018 Mercedes-Benz GLC
June 2, 2018 – October 31, 2018
Model names in the NHTSA record
AMG GLC63S

Defect summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 E400 Wagon 4MATIC, E400 4MATIC, E43 AMG 4MATIC, 2018-2019 E63S AMG 4MATIC Wagon, E63 AMG 4MATIC Wagon, E300, E300 4MATIC, GLC63S Coupe AMG 4MATIC, 2019 CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E450 Wagon, E53 AMG 4MATIC, GLC300, GLC63 AMG Coupe 4MATIC, G550 4MATIC, G63 AMG, GLC300 Coupe 4MATIC, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG Coupe 4MATIC, GLC43 AMG 4MATIC, GLC63 AMG 4MATIC, GT63 AMG four-door 4MATIC, and GT63S AMG four-door 4MATIC vehicles. Although correctly fastened, the front seat belts may be inaccurately detected as being unfastened, which may cause the electric PRE-SAFE®-function and the pretensioner to be deactivated.

Safety risk

The electric PRE-SAFE®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.

Remedy

MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020017.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 19V788000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

NHTSA 18V905000Manufacturer no. 2019020004

Air Bags › Frontal › Passenger Side › Inflator Module

Report received by NHTSA
December 19, 2018
Owner notification
March 1, 2019
Recall initiated by
Manufacturer
Units potentially affected
809 (whole campaign)
Build dates listed for the 2018 Mercedes-Benz GLC
September 6, 2017 – November 1, 2018
Model names in the NHTSA record
AMG GLC63, AMG GLC63S

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2019 Mercedes-Benz GLC63 AMG Coupe, GLC63S AMG Coupe, and GLC63 vehicles. In the event of a crash, the frontal air bag may have a delayed deployment for certain unbelted front seat passengers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Safety risk

A delay in the air bag deployment can increase the risk of injury.

Remedy

MBUSA has notified owners, and dealers will update the air bag control unit software parameters, free of charge. The recall began March 1, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019020004.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 18V905000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

NHTSA 18V838000Manufacturer no. 2018120009

Air Bags › Sensor › Occupant Classification

Report received by NHTSA
November 27, 2018
Owner notification
January 3, 2019
Recall initiated by
Manufacturer
Units potentially affected
104,663 (whole campaign)
Build dates listed for the 2018 Mercedes-Benz GLC
August 1, 2017 – October 11, 2018
Model names in the NHTSA record
AMG GLC43, AMG GLC63, AMG GLC63S, GLC 300, GLC 350 E

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe, GLC300, GLC63 AMG Coupe, GLC300 4Matic, GLC350e Plug-In Hybrid, GLC43 AMG Coupe, GLC43 AMG, GLC63 S AMG Coupe, and GLC63 AMG vehicles equipped with Audio 20 head units and automatic child seat recognition. The status of the passenger side air bag may not display correctly.

Safety risk

If the passenger air bag is incorrectly displayed as 'ON' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.

Remedy

MBUSA will notify owners, and dealers will update the audio head unit software, free of charge. The recall began January 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018120009.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 18V838000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

NHTSA 18V683000Manufacturer no. 2018100002

Seat Belts › Rear/Other › Buckle Assembly

Report received by NHTSA
October 1, 2018
Owner notification
November 2, 2018
Recall initiated by
Manufacturer
Units potentially affected
4,702 (whole campaign)
Build dates listed for the 2018 Mercedes-Benz GLC
March 6, 2015 – May 31, 2018
Model names in the NHTSA record
AMG GLC43, AMG GLC63, GLC 300, GLC 350 E

Components: Seat Belts › Rear/Other › Buckle Assembly; Structure › Body › Roof And Pillars

Defect summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2018 Mercedes-Benz GLC300 and GLC300 4Matic, 2018 GLC350e and GLC63 AMG 4Matic and 2017-2018 GLC43 AMG 4Matic vehicles. The seat belt latch plates (the parts that insert into the buckles) for the outboard rear seats may retract into the interior paneling, preventing the occupants from being able to use the seat belts.

Safety risk

If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.

Remedy

MBUSA will notify owners, and dealers will install felt strips between the C-pillar and rear side paneling, free of charge. The recall began November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018100002.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 18V683000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

NHTSA 18V610000Manufacturer no. 2018090014

Exterior Lighting › Turn Signal

Report received by NHTSA
September 11, 2018
Owner notification
November 2, 2018
Recall initiated by
Manufacturer
Units potentially affected
4,702 (whole campaign)
Build dates listed for the 2018 Mercedes-Benz GLC
January 8, 2018 – March 18, 2018
Model names in the NHTSA record
AMG GLC43, GLC 300, GLC 350 E

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 GLC300 4MATIC Coupe, GLC300, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG 4MATIC Coupe, and GLC43 AMG 4MATIC vehicles equipped with LED headlights. The front turn signals may have an incorrect color of pink or violet. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety risk

Turn signals that are the wrong color may not be as easily recognized by other drivers, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will inspect the color of the turn signal, replacing the LED module as necessary, free of charge. The recall began November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 18V610000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

NHTSA 18V208000Manufacturer no. 2018050003

Air Bags › Frontal › Driver Side › Inflator Module

Report received by NHTSA
March 29, 2018
Owner notification
May 23, 2018
Recall initiated by
Manufacturer
Units potentially affected
57 (whole campaign)
Build dates listed for the 2018 Mercedes-Benz GLC
January 23, 2018 – February 7, 2018
Model names in the NHTSA record
AMG GLC43, GLC 300, GLC 350 E

Defect summary

Mercedes-Benz USA LLC (MBUSA) is recalling certain 2018 AMG GT, AMG GT C, GLC43 AMG 4Matic, GLC300, GLC300 4Matic and GLC350e 4Matic vehicles. The housing for the driver side air bag inflator may have been made with defective steel. In the event of an air bag deployment, the defective steel may cause the inflator to improperly inflate the driver-side air bag and potentially rupture.

Safety risk

In the event of a crash involving driver air bag deployment, an improperly inflated air bag and/or an inflator rupture with sharp metal fragments might result in serious injury or death to the driver or to occupants.

Remedy

MBUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is expected to begin May 29, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 18V208000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

NHTSA 18V177000Manufacturer no. 2018030012

Seat Belts › Rear/Other › Buckle Assembly

Report received by NHTSA
March 15, 2018
Owner notification
April 25, 2018
Recall initiated by
Manufacturer
Units potentially affected
121,858 (whole campaign)
Build dates listed for the 2018 Mercedes-Benz GLC
March 6, 2015 – March 8, 2018
Model names in the NHTSA record
AMG GLC43, AMG GLC63, GLC 300, GLC 350 E

Components: Seat Belts › Rear/Other › Buckle Assembly; Structure › Body › Roof And Pillars

Defect summary

Mercedes Benz USA LLC (MBUSA) is recalling certain 2017-2018 GLC43 AMG, 2016-2018 GLC300 4Matic, 2016-2018 GLC300, 2018 GLC63 AMG 4Matic, and 2018 GLC350e 4Matic vehicles. The seat belt latch plates (the parts that insert into the buckles) for the outboard rear seats may retract into the interior paneling, preventing the occupants from being able to use the seat belts.

Safety risk

If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.

Remedy

MBUSA will notify owners, and dealers will install a buffer to the c-pillar paneling, free of charge. The recall is expected to begin May 14, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018030012.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 18V177000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

NHTSA 17V715000Manufacturer no. 2017110009

Visibility › Sun/Moon Roof Assembly

Report received by NHTSA
November 14, 2017
Owner notification
December 8, 2017
Recall initiated by
Manufacturer
Units potentially affected
9,379 (whole campaign)
Build dates listed for the 2018 Mercedes-Benz GLC
March 7, 2017 – August 4, 2017
Model names in the NHTSA record
AMG GLC43, GLC 300

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2018 GLC300, GLC300 4Matic, and GLC43 AMG vehicles. The fixed panoramic sun roof frontal and side plastic panels may have insufficient bonding, allowing the panels to separate during vehicle operation.

Safety risk

If the sun roof panels detach from the vehicle, it can increase the risk of a crash or injury for following traffic.

Remedy

MBUSA will notify owners, and dealers will inspect the bonding on the sun roof panels, correcting it as necessary, free of charge. The recall is expected to begin December 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017110009.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 17V715000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

NHTSA 17V627000Manufacturer no. 2017110011

Air Bags › Frontal

Report received by NHTSA
October 6, 2017
Owner notification
December 6, 2017
Recall initiated by
Manufacturer
Units potentially affected
495,290 (whole campaign)
Model names in the NHTSA record
AMG GLC43, GLC 300, GLC 350 E

Defect summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

Safety risk

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Remedy

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 17V627000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

Records reproduce NHTSA's published text for each campaign. Last record date for this page: December 18, 2023.