Model year 2021 · Mercedes-Benz

2021 Mercedes-Benz GLS / GL-Class recalls

NHTSA's recall file lists 12 safety recall campaigns for the 2021 Mercedes-Benz GLS / GL-Class. The most recent was reported on March 15, 2024. Campaigns are matched by the model names in NHTSA's records: AMG GLS63, AMG GLS63S, GLS450, GLS580, MAYBACH GLS600.

NHTSA data through October 6, 2026 · How these pages are built

Campaigns at a glance

Recall campaigns for the 2021 Mercedes-Benz GLS / GL-Class, newest first
NHTSA number	Reported	Component
24V207000	March 15, 2024	Electrical System › Wiring
24V118000	February 16, 2024	Power Train › Automatic Transmission › Control Module › Software
23V445000	June 26, 2023	Fuel System, Gasoline › Delivery › Fuel Pump
23V177000	March 17, 2023	Visibility › Defroster/Defogger/HVAC System
22V732000	September 30, 2022	Seats › Mid/Rear Assembly
22V680000	September 12, 2022	Structure › Body
22V365000	May 20, 2022	Communication › Auto Crash Notification
22V231000	April 8, 2022	Electrical System › Wiring › Interior/Under Dash
21V832000	October 22, 2021	Visibility › Glass, Side/Rear
21V354000	May 14, 2021	Back Over Prevention › Sensing System › Camera
21V058000	February 5, 2021	Communication › Auto Crash Notification
20V089000	February 14, 2020	Electrical System › Instrument Cluster/Panel

Systems involved: Electrical System (6) · Communication (2) · Visibility (2) · Back Over Prevention (1) · Fuel System, Gasoline (1) · Power Train (1) · Seats (1) · Structure (1)

Recall records

NHTSA 24V207000Manufacturer no. 2024040002

Electrical System › Wiring

Report received by NHTSA: March 15, 2024
Owner notification: May 3, 2024
Recall initiated by: Manufacturer
Units potentially affected: 116,020 (whole campaign)
Model names in the NHTSA record: AMG GLS63, GLS450, GLS580

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.

Safety risk

An overheated ground connection can increase the risk of a fire.

Remedy

Dealers will inspect and tighten the 48-Volt ground connection as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024040002.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 24V207000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 24V118000

Power Train › Automatic Transmission › Control Module › Software

Report received by NHTSA: February 16, 2024
Owner notification: March 29, 2024
Recall initiated by: Manufacturer
Units potentially affected: 105,071 (whole campaign)
Model names in the NHTSA record: GLS450

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.

Safety risk

An engine stall increases the risk of a crash.

Remedy

Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 24V118000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 23V445000Manufacturer no. 2023070012

Fuel System, Gasoline › Delivery › Fuel Pump

Report received by NHTSA: June 26, 2023
Owner notification: September 29, 2023
Recall initiated by: Manufacturer
Units potentially affected: 143,551 (whole campaign)
Model names in the NHTSA record: AMG GLS63, GLS450, GLS580

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

Safety risk

A loss of drive power can increase the risk of a crash.

Remedy

Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 23V445000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 23V177000Manufacturer no. 2023030014 & 15

Visibility › Defroster/Defogger/HVAC System

Report received by NHTSA: March 17, 2023
Owner notification: April 28, 2023
Recall initiated by: Manufacturer
Units potentially affected: 61,450 (whole campaign)
Model names in the NHTSA record: AMG GLS63, GLS450, GLS580, MAYBACH GLS600

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

Safety risk

Water intrusion into the foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.

Remedy

Dealers will inspect and reinstall the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall numbers 21V-288 and 19V-587. MBUSA's numbers for this recall are 2023030014 and 15.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 23V177000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 22V732000Manufacturer no. 2022100011

Seats › Mid/Rear Assembly

Report received by NHTSA: September 30, 2022
Owner notification: November 18, 2022
Recall initiated by: Manufacturer
Units potentially affected: 59,574 (whole campaign)
Model names in the NHTSA record: AMG GLS63, GLS450, GLS580

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLS63, 2020-2022 GLS450 and GLS580 vehicles. Due to a manufacturing error, the locks on the third-row seatbacks may fail in the event of a crash.

Safety risk

A seat with a seatback lock failure may not properly restrain occupants, increasing the risk of injury during a crash.

Remedy

Dealers will inspect and replace the third-row seatback, as necessary, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100011.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V732000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 22V680000Manufacturer no. 2022090010

Structure › Body

Report received by NHTSA: September 12, 2022
Owner notification: November 1, 2022
Recall initiated by: Manufacturer
Units potentially affected: 161,000 (whole campaign)
Model names in the NHTSA record: AMG GLS63, GLS450, GLS580, MAYBACH GLS600

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window trim bars may detach.

Safety risk

Detached trim bars may cause a road hazard and increase the risk of a crash or injury.

Remedy

Dealers will inspect and secure the rear window trim bars, as necessary, free of charge. Owner notification letters were mailed November 1, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022090010.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V680000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 22V365000Manufacturer no. See Recall Schedule

Communication › Auto Crash Notification

Report received by NHTSA: May 20, 2022
Owner notification: July 8, 2022
Recall initiated by: Manufacturer
Units potentially affected: 242,722 (whole campaign)
Build dates listed for the 2021 Mercedes-Benz GLS / GL-Class: Not reported – February 18, 2022
Model names in the NHTSA record: AMG GLS63, GLS450, GLS580

Components: Communication › Auto Crash Notification; Electrical System › Software

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Safety risk

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Remedy

The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V365000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 22V231000Manufacturer no. 2022040017

Electrical System › Wiring › Interior/Under Dash

Report received by NHTSA: April 8, 2022
Owner notification: July 8, 2022
Recall initiated by: Manufacturer
Units potentially affected: 21,306 (whole campaign)
Model names in the NHTSA record: AMG GLS63, GLS450, GLS580, MAYBACH GLS600

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, 2021 AMG GLE63, Maybach GLS600 and AMG GLS63 vehicles. A ground cable bolt for the 48V ground connection under the front passenger seat may not be secured properly, which can cause the electrical cable to overheat.

Safety risk

An overheated electrical cable can increase the risk of a fire.

Remedy

Dealers will inspect and tighten the ground cable bolt, as necessary, free of charge. Owner notification letters were mailed July 8, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040017.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 22V231000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V832000Manufacturer no. 2021110007

Visibility › Glass, Side/Rear

Report received by NHTSA: October 22, 2021
Owner notification: December 8, 2021
Recall initiated by: Manufacturer
Units potentially affected: 23 (whole campaign)
Model names in the NHTSA record: AMG GLS63S, GLS450, GLS580

Defect summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 GLE 350, GLE 580, GLS 450, GLS 580, AMG GLE 53, AMG GLE 63 S, and AMG GLS 63 S vehicles. The rear window may be insufficiently bonded to the tailgate, which could allow the rear glass to detach.

Safety risk

Detached rear glass can become a road hazard, increasing the risk of a crash.

Remedy

Dealers will replace the rear window, free of charge. Owner notification letters were mailed December 8, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Source: NHTSA recall 21V832000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V354000Manufacturer no. 2021050012

Back Over Prevention › Sensing System › Camera

Report received by NHTSA: May 14, 2021
Owner notification: June 28, 2021
Recall initiated by: Manufacturer
Units potentially affected: 343,191 (whole campaign)
Model names in the NHTSA record: AMG GLS63, GLS450, GLS580, MAYBACH GLS600

Components: Back Over Prevention › Sensing System › Camera; Electrical System › Software

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Safety risk

A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.

Remedy

The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V354000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 21V058000Manufacturer no. 2021020025

Communication › Auto Crash Notification

Report received by NHTSA: February 5, 2021
Owner notification: March 12, 2021
Recall initiated by: Manufacturer
Units potentially affected: 1,292,258 (whole campaign)
Model names in the NHTSA record: AMG GLS63, GLS450, GLS580

Components: Communication › Auto Crash Notification; Electrical System › Software

Defect summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Safety risk

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 21V058000, filed by Mercedes-Benz USA, LLC. View the campaign on NHTSA.gov

NHTSA 20V089000Manufacturer no. 2020030019

Electrical System › Instrument Cluster/Panel

Report received by NHTSA: February 14, 2020
Owner notification: March 31, 2020
Recall initiated by: Manufacturer
Units potentially affected: 2,101 (whole campaign)
Model names in the NHTSA record: AMG GLS63, GLS450, GLS580, MAYBACH GLS600

Defect summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 CLA250, CLA250 4MATIC and CLA35 AMG 4MATIC, 2020-2021 GLE350, GLE350 4MATIC, GLE450 4MATIC, GLS450 4MATIC and GLS580 4MATIC and 2021 GLE53 AMG Coupe, GLE63S AMG 4MATIC, GLS63 AMG 4MATIC and Maybach GLS600 4MATIC vehicles. The instrument cluster software may deactivate the illumination of certain interior switches (switch bar, overhead control unit, steering wheel) if the hazard lights are turned on and the ignition switch is in the 'off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Safety risk

If the interior switches are not illuminated, they may be more difficult to find and operate, increasing the risk of a crash.

Remedy

MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began March 31, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030019.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 20V089000, filed by Mercedes-Benz USA, LLC.. View the campaign on NHTSA.gov

Records reproduce NHTSA's published text for each campaign. Last record date for this page: March 18, 2024.