NHTSA 22V099000Manufacturer no. VS2RUEKAM
Back Over Prevention › Sensing System › Camera
- Report received by NHTSA
- February 22, 2022
- Owner notification
- February 10, 2023
- Recall initiated by
- Manufacturer
- Units potentially affected
- 17,093 (whole campaign)
- Model names in the NHTSA record
- METRIS
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Safety risk
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 22V099000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov