Vehicle Recall IndexVIN decoding & NHTSA recall records

Model year 2017 · Ram

2017 Ram ProMaster recalls

NHTSA's recall file lists 10 safety recall campaigns for the 2017 Ram ProMaster. The most recent was reported on October 15, 2020. Campaigns are matched by the model names in NHTSA's records: PROMASTER.

NHTSA data through October 6, 2026 · How these pages are built

Campaigns at a glance

Recall campaigns for the 2017 Ram ProMaster, newest first
NHTSA numberReportedComponent
20V582000October 15, 2020Power Train › Automatic Transmission › Lever And Linkage › Column Shift
20V036000January 23, 2020Power Train › Automatic Transmission › Lever And Linkage › Column Shift
19V818000November 15, 2019Engine And Engine Cooling › Cooling System › Fan
19V333000April 29, 2019Seats
19V313000April 18, 2019Seats
19V332000March 1, 2019Seats
17V824000December 21, 2017Equipment
17V786000December 8, 2017Equipment
17V273000April 25, 2017Equipment › Other › Labels
16V910000December 16, 2016Air Bags › Frontal

Systems involved: Equipment (4) · Seats (3) · Power Train (2) · Air Bags (1) · Engine And Engine Cooling (1)

Recall records

NHTSA 20V582000Manufacturer no. W00

Power Train › Automatic Transmission › Lever And Linkage › Column Shift

Report received by NHTSA
October 15, 2020
Owner notification
Not yet in the record
Recall initiated by
Manufacturer
Units potentially affected
20 (whole campaign)
Model names in the NHTSA record
PROMASTER

Defect summary

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Safety risk

The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Remedy

Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 20V582000, filed by Prime-Time Specialty Vehicles. View the campaign on NHTSA.gov

NHTSA 20V036000Manufacturer no. W00

Power Train › Automatic Transmission › Lever And Linkage › Column Shift

Report received by NHTSA
January 23, 2020
Owner notification
May 26, 2020
Recall initiated by
Manufacturer
Units potentially affected
222,207 (whole campaign)
Model names in the NHTSA record
PROMASTER

Defect summary

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Safety risk

The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 20V036000, filed by Chrysler (FCA US LLC). View the campaign on NHTSA.gov

NHTSA 19V818000Manufacturer no. VB2

Engine And Engine Cooling › Cooling System › Fan

Report received by NHTSA
November 15, 2019
Owner notification
July 7, 2020
Recall initiated by
Manufacturer
Units potentially affected
99,128 (whole campaign)
Build dates listed for the 2017 Ram ProMaster
April 30, 2015 – November 1, 2017
Model names in the NHTSA record
PROMASTER

Components: Engine And Engine Cooling › Cooling System › Fan; Equipment › Appliance › Air Conditioner

Defect summary

Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.

Safety risk

An overheated fan motor increases the risk of a fire.

Remedy

Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 19V818000, filed by Chrysler (FCA US LLC). View the campaign on NHTSA.gov

NHTSA 19V333000Manufacturer no. 18E-076

Seats

Report received by NHTSA
April 29, 2019
Owner notification
May 27, 2019
Recall initiated by
Manufacturer
Units potentially affected
544 (whole campaign)
Build dates listed for the 2017 Ram ProMaster
August 1, 2007 – March 29, 2019
Model names in the NHTSA record
PROMASTER

Defect summary

New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Safety risk

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy

New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 19V333000, filed by New England Wheels. View the campaign on NHTSA.gov

NHTSA 19V313000

Seats

Report received by NHTSA
April 18, 2019
Owner notification
May 19, 2020
Recall initiated by
Manufacturer
Units potentially affected
2,080 (whole campaign)
Build dates listed for the 2017 Ram ProMaster
October 1, 2014 – November 1, 2018
Model names in the NHTSA record
PROMASTER

Defect summary

Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Safety risk

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy

MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 19V313000, filed by Mobility Transportation Services. View the campaign on NHTSA.gov

NHTSA 19V332000

Seats

Report received by NHTSA
March 1, 2019
Owner notification
November 16, 2018
Recall initiated by
Manufacturer
Units potentially affected
90 (whole campaign)
Build dates listed for the 2017 Ram ProMaster
January 1, 2016 – July 31, 2018
Model names in the NHTSA record
PROMASTER

Defect summary

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Safety risk

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy

Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 19V332000, filed by Prime-Time Specialty Vehicles. View the campaign on NHTSA.gov

NHTSA 17V824000Manufacturer no. T82

Equipment

Report received by NHTSA
December 21, 2017
Owner notification
February 14, 2018
Recall initiated by
Manufacturer
Units potentially affected
61,791 (whole campaign)
Build dates listed for the 2017 Ram ProMaster
August 5, 2013 – July 14, 2017
Model names in the NHTSA record
PROMASTER

Defect summary

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety risk

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 17V824000, filed by Chrysler (FCA US LLC). View the campaign on NHTSA.gov

NHTSA 17V786000

Equipment

Report received by NHTSA
December 8, 2017
Owner notification
December 11, 2017
Recall initiated by
Manufacturer
Units potentially affected
550 (whole campaign)
Build dates listed for the 2017 Ram ProMaster
August 1, 2016 – October 31, 2017
Model names in the NHTSA record
PROMASTER

Defect summary

Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety risk

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy

Midwest will notify owners, and dealers will replace the fire extinguisher with a different brand, free of charge. The recall began on December 11, 2017. Owners may contact Kidde customer service for their replacement extinguisher at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 17V786000, filed by Midwest Automotive Designs, LLC. View the campaign on NHTSA.gov

NHTSA 17V273000Manufacturer no. T24

Equipment › Other › Labels

Report received by NHTSA
April 25, 2017
Owner notification
June 14, 2017
Recall initiated by
Manufacturer
Units potentially affected
113,896 (whole campaign)
Build dates listed for the 2017 Ram ProMaster
July 1, 2013 – April 24, 2017
Model names in the NHTSA record
PROMASTER

Defect summary

Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Safety risk

The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.

Remedy

Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 17V273000, filed by Chrysler (FCA US LLC). View the campaign on NHTSA.gov

NHTSA 16V910000Manufacturer no. S96

Air Bags › Frontal

Report received by NHTSA
December 16, 2016
Owner notification
February 7, 2017
Recall initiated by
Manufacturer
Units potentially affected
25 (whole campaign)
Build dates listed for the 2017 Ram ProMaster
October 1, 2016 – December 7, 2016
Model names in the NHTSA record
PROMASTER

Defect summary

Chrysler (FCA US LLC) is recalling certain model year 2017 RAM ProMaster vehicles manufactured October 1, 2016, to December 7, 2016. The seat mounted side air bag inflator initiator may fail to ignite during a crash.

Safety risk

If the air bag inflator initiator fails to ignite, the air bag will not deploy, increasing the risk of injury.

Remedy

Chrysler will notify owners, and dealers will replace the seat mounted side air bags, free of charge. The recall began February 7, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S96.

Notes in the NHTSA record

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Source: NHTSA recall 16V910000, filed by Chrysler (FCA US LLC). View the campaign on NHTSA.gov

Records reproduce NHTSA's published text for each campaign. Last record date for this page: October 15, 2020.