NHTSA 23V864000Manufacturer no. 23TA16
Air Bags › Frontal
- Report received by NHTSA
- December 20, 2023
- Owner notification
- January 26, 2024
- Recall initiated by
- Manufacturer
- Units potentially affected
- 12,575 (whole campaign)
- Model names in the NHTSA record
- COROLLA CROSS
Components: Air Bags › Frontal; Electrical System › Instrument Cluster/Panel
Defect summary
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Safety risk
An air bag that does not deploy as intended increases the risk of injury during a crash.
Remedy
Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 23V864000, filed by Toyota Motor Engineering & Manufacturing. View the campaign on NHTSA.gov