Recall records
- Report received by NHTSA
- December 13, 2024
- Owner notification
- January 31, 2025
- Recall initiated by
- Manufacturer
- Units potentially affected
- 697 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Safety risk
A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.
Remedy
Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Source: NHTSA recall 24V930000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- December 21, 2023
- Owner notification
- January 31, 2024
- Recall initiated by
- Manufacturer
- Units potentially affected
- 387 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
Safety risk
A detached partition wall can increase the risk of injury.
Remedy
Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 23V876000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- December 21, 2023
- Owner notification
- March 4, 2024
- Recall initiated by
- Manufacturer
- Units potentially affected
- 3,739 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.
Safety risk
Reduced stability increases the risk of a crash. Additionally, the third-row seat mountings can fail, increasing the risk of injury during a crash.
Remedy
Dealers will inspect and repair the frame members as necessary, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3ROHRAH.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 23V875000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- December 21, 2023
- Owner notification
- April 19, 2024
- Recall initiated by
- Manufacturer
- Units potentially affected
- 9 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The connection between the propeller shaft bearing and crossmember may loosen, reducing vehicle control.
Safety risk
Reduced vehicle control increases the risk of a crash. Additionally, the propeller shaft may damage the fuel tank during a crash, causing a leak and increasing the risk of a fire.
Remedy
Dealers will inspect and replace the crossmember as necessary, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3QUERTR.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 23V874000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- March 24, 2023
- Owner notification
- May 5, 2023
- Recall initiated by
- Manufacturer
- Units potentially affected
- 6,857 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.
Safety risk
A blank instrument panel will not show critical information, such as vehicle speed, fuel gauge, warning messages, and warning lights, increasing the risk of a crash.
Remedy
Dealers will update the instrument cluster software on the affected vehicles, free of charge. Owner notification letters were mailed May 5, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMBAUS.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 23V204000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- February 17, 2023
- Owner notification
- June 26, 2023
- Recall initiated by
- Manufacturer
- Units potentially affected
- 52,993 (whole campaign)
- Model names in the NHTSA record
- SPRINTER (VS30)
Components: Electrical System › Wiring › Fuses And Circuit Breakers; Visibility › Defroster/Defogger/HVAC System › Fan/Motor
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.
Safety risk
A wiring harness that overheats increases the risk of a fire.
Remedy
Owners are advised to only operate the HVAC front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings until the remedy is performed. Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters were mailed June 26, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 8297010.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 23V100000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- October 21, 2022
- Owner notification
- February 10, 2023
- Recall initiated by
- NHTSA Office of Defects Investigation
- Units potentially affected
- 124,305 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in vehicle rollaway.
Safety risk
Vehicle rollaway increases the risk of a crash.
Remedy
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbers for this recall are 22V2790611, 22V2790612, and 22V2790613.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 22V796000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- May 20, 2022
- Owner notification
- October 13, 2022
- Recall initiated by
- Manufacturer
- Units potentially affected
- 19,937 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Components: Communication › Auto Crash Notification; Electrical System › Software
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Safety risk
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update, or by a dealer, free of charge. Owner notification letters were mailed October 13, 2022. Owners may contact DVUSA at 1-877-762-8267. DVUSA's number for this recall is VS2SIMKOM/VS3SIMKOM.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 22V360000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- April 27, 2022
- Owner notification
- July 20, 2022
- Recall initiated by
- Manufacturer
- Units potentially affected
- 12,086 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety risk
An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3KOMRUE.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 22V281000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- December 15, 2021
- Owner notification
- February 11, 2022
- Recall initiated by
- NHTSA Office of Defects Investigation
- Units potentially affected
- 48,400 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.
Safety risk
Unintentional vehicle movement can increase the risk of a crash.
Remedy
Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PA27 ERI/ERO.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 21V972000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- November 3, 2021
- Owner notification
- December 13, 2021
- Recall initiated by
- Manufacturer
- Units potentially affected
- 1 (whole campaign)
- Model names in the NHTSA record
- SPRINTER (VS30)
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling one 2020 Mercedes-Benz Sprinter vehicle. The front axle was equipped with the incorrect-size brake discs.
Safety risk
The incorrect-size brake discs may affect braking performance, extending the distance required to stop the vehicle and increasing the risk of a crash.
Remedy
A dealer will replace the brake discs, free of charge. Owner notification letters were mailed December 13, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BRESCHE.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 21V854000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- June 2, 2021
- Owner notification
- August 17, 2021
- Recall initiated by
- Manufacturer
- Units potentially affected
- 33,437 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Components: Back Over Prevention › Display Function; Electrical System › Software
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Safety risk
A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy
The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. DVUSA issued owners an interim notification on July 23, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3UXPOBOX.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 21V411000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- June 2, 2021
- Owner notification
- August 11, 2021
- Recall initiated by
- Manufacturer
- Units potentially affected
- 4,078 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Components: Air Bags › Passenger Side Frontal › Cushion; Electrical System
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Safety risk
Damage to the wiring harness can prevent the side air bag within the seat to deploy inadvertently or not deploy as designed, increasing the risk of injury.
Remedy
Dealers will attach the mounting clip to the correct position, free of charge. Owner notification letters were mailed on August 11, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSEL.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 21V410000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- May 17, 2021
- Owner notification
- June 18, 2021
- Recall initiated by
- Manufacturer
- Units potentially affected
- 2,016 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The screws for the front door hinges may not have been tightened properly.
Safety risk
Loose door hinge screws could change the gap between the door and vehicle body, increasing the risk of injury in the event of a crash.
Remedy
Dealers will check the screws and tighten them as necessary, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TURSCHA.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Source: NHTSA recall 21V359000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- April 6, 2021
- Owner notification
- May 28, 2021
- Recall initiated by
- Manufacturer
- Units potentially affected
- 4,444 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.
Safety risk
A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 21V241000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- April 5, 2021
- Owner notification
- May 28, 2021
- Recall initiated by
- Manufacturer
- Units potentially affected
- 1,285 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Safety risk
A display that is too bright can hinder the driver's vision, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 21V235000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- March 10, 2021
- Owner notification
- January 20, 2023
- Recall initiated by
- Manufacturer
- Units potentially affected
- 56 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Safety risk
In the event of a crash, the sliding door could dislocate more than intended, and increase the risk of injury to vehicle occupants.
Remedy
DVUSA will notify owners, and dealers will convert the sliding door from electric to manual function, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHIEBT.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 21V153000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- March 10, 2021
- Owner notification
- June 4, 2021
- Recall initiated by
- Manufacturer
- Units potentially affected
- 56,534 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The retaining washer and bolt that connect the brake pedal to the bearing block, may come loose and detach. This could cause the brake lights to stay illuminated, even when the brake pedal is not pressed.
Safety risk
Malfunctioning brake lights can fail to alert other motorists of the driver's intention, increasing the risk of a crash.
Remedy
DVUSA will notify owners and dealers will secure a bearing bracket to brake pedal by retrofitting an additional retaining ring (with PNR A 907 994 01 00) at the bearing bracket of brake pedal, free of charge. DVUSA issued owners an interim notification on May 3, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREBOL.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 21V152000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- February 17, 2021
- Owner notification
- March 5, 2021
- Recall initiated by
- Manufacturer
- Units potentially affected
- 198 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the rearview image may be obscured or covered by the visual display of the Emergency Call (eCall) pop-up window if the eCall system is activated while the reverse gear is engaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Safety risk
A delayed or obstructed rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will perform a software update on the vehicles, free of charge. The recall began March 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3RUECON.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 21V077000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- February 5, 2021
- Owner notification
- May 5, 2021
- Recall initiated by
- Manufacturer
- Units potentially affected
- 84,345 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Safety risk
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 21V055000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- December 21, 2020
- Owner notification
- January 5, 2022
- Recall initiated by
- Manufacturer
- Units potentially affected
- 9,094 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with electric parking brakes. The rear brake calipers may leak brake fluid into the housing of the electric parking brake connected to the rear axle service brake system, allowing air to enter the hydraulic brake system.
Safety risk
Air in the brake system can result in extended brake pedal travel, increasing the risk of a crash.
Remedy
DVUSA will replace the rear brake calipers, free of charge. Owners notification letters were mailed on January 4, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BREPB.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 20V802000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- October 28, 2020
- Owner notification
- December 23, 2020
- Recall initiated by
- Manufacturer
- Units potentially affected
- 47,667 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
Safety risk
The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 20V663000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- October 14, 2020
- Owner notification
- November 24, 2020
- Recall initiated by
- Manufacturer
- Units potentially affected
- 463 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 Mercedes-Benz Sprinter vehicles. The outer area of the brake hoses on the front and rear axles may have been damaged during production.
Safety risk
Over time, the hose could begin to leak brake fluid, affecting the braking performance of the vehicle, including the potential loss of directional stability when braking, thereby increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will check the condition of the brake hoses on the front and rear axles and replace them as needed, free of charge. The recall began November 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3MONTLAU.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 20V631000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- September 29, 2020
- Owner notification
- January 19, 2021
- Recall initiated by
- Manufacturer
- Units potentially affected
- 4,010 (whole campaign)
- Model names in the NHTSA record
- SPRINTER 1500, SPRINTER 2500, SPRINTER 3500, SPRINTER 4500
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.
Safety risk
A fuel leak can increase the risk of a fire.
Remedy
DVUSA will notify owners, and dealers will check the fuel hose clamp connections and tighten or replace the components as needed, free of charge. DVUSA issued owners an interim notification on November 9, 2020. The recall began January 19, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHELLE.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 20V595000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov
- Report received by NHTSA
- June 3, 2020
- Owner notification
- August 24, 2020
- Recall initiated by
- Manufacturer
- Units potentially affected
- 11,013 (whole campaign)
- Model names in the NHTSA record
- SPRINTER (VS30)
Components: Air Bags › Side/Window; Electrical System › Wiring; Seats
Defect summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Spinter vans (platform 970 (VS30)), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Safety risk
If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Remedy
DVUSA will notify owners, and an authorized Mercedes-Benz or Freightliner Sprinter dealer will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 24, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DREHSIK.
Notes in the NHTSA record
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Source: NHTSA recall 20V322000, filed by Daimler Vans USA, LLC. View the campaign on NHTSA.gov